OperationsHiring Now
Senior FM Dispatcher
Amman
Full-time
500–900 JOD
About the Role
Manage 50+ work orders per day across US commercial properties using AI-powered dispatch tools. Coordinate contractors, monitor job completion, handle urgency escalations, and ensure SLA compliance. You’ll work with Discord bots, real-time dashboards, and automated scheduling — this isn’t traditional dispatch, it’s AI-augmented operations. You own throughput. Every work order you process is direct revenue. At full capacity, a great dispatcher generates revenue that far exceeds their cost. We measure this daily.
Requirements
- Experience in dispatch, logistics, or customer operations
- Ability to manage high-volume workflows under pressure
- Fluent English — all communication is with US-based teams and clients
- Strong attention to detail and follow-through
- Comfortable learning new software and AI tools quickly
Our Hiring Process
We believe in speed and transparency. Our process takes 14 days or fewer:
- 1Application review (within 48 hours)
- 2Skills assessment — role-specific challenge
- 3Video interview — async recorded questions
- 4Live interview with the team lead
- 5Offer with growth plan