Hospitality Dispatch
Hospitality Dispatch,
AI-powered maintenance dispatch for hotels, resorts, and serviced apartments. Work order to technician onsite in under 60 seconds. Built in Aqaba, for Aqaba.
90%
Completion rate
<2hr target
Quote turnaround
<60s
Dispatch speed
24/7
Operations
The Problem
Hospitality maintenance breaks at the worst time
When a guest’s AC dies at 2am in Aqaba summer, there is no “we’ll get to it tomorrow.” Every delay is a refund, a bad review, a lost booking. Manual dispatch can’t keep up.
How It Works
From complaint to resolution. Automated.
Five steps. One system. No spreadsheets, no WhatsApp groups, no “who’s available?” calls.
Work Order Intake
Guest complaint, front desk ticket, IoT sensor alert — any input channel, one system.
AI Triage
Classify trade, severity, guest impact. Route emergency vs. scheduled. Arabic and English.
Technician Match
Skill, proximity, availability, and past performance scoring. Best match, not first match.
Dispatch in <60s
Technician confirmed, ETA shared, property manager notified. All before the guest calls back.
Guest Satisfaction Tracking
Job completion, SLA compliance, resolution time, and guest feedback — every work order measured.
Coverage
Every trade a hotel needs
From guest-room HVAC to commercial kitchen equipment, from pool filtration to fire safety compliance. One dispatch system covers all critical trades.
Why Aqaba
Built where the demand is
Aqaba Special Economic Zone is Jordan’s tourism engine. Tax-advantaged, construction-dense, year-round demand. We don’t serve Aqaba from somewhere else — we operate from here.
Common questions
Hospitality dispatch, answered
Get Started
Your guests won’t wait. Neither should your maintenance.
Book a 15-minute call. We’ll walk through a live dispatch demo with your property type, your trades, your SLA targets.
No long-term contracts. Arabic + English operations. Aqaba ASEZ registered.
Explore the Aqaba hub
One company, built in Aqaba, operating across the US and MENA. Each surface below is part of the same system.
Logistics dispatch
Port, warehouse, and fleet maintenance across the Aqaba Special Economic Zone.
Open →AI operations
The dispatch, scoring, and verification engines that run from Aqaba.
Open →Trust Rail scan
A free digital-security assessment for Aqaba businesses going online.
Open →Aqaba real estate
Property across the Red Sea coast, with ASEZA residency for foreign buyers.
Open →Why Aqaba
The timezone, the zone, and the talent that make Aqaba the base for US operations.
Open →