The Operator Handbook · Aqaba
What the job actually is.
Outbound English phone calls to American service contractors. You present jobs, negotiate terms, and follow each order through to payment — using AI tools STEADYWRK built in-house. No script-reading. No cold dialing into the void. Real conversations that move money.
The AI tools you’d use
AI dispatch
Match jobs to US contractors and track each order to completion — you drive it, the system does the busywork.
Call assist
Live prompts and account context while you’re on the phone, so you’re never cold.
Auto-scheduling
Callbacks, follow-ups, and reminders fire themselves. You decide; the tools chase.
One operator, a team’s output
The stack is the leverage — a strong operator covers what used to take several people.
A day, 4 PM – 1 AM
You start as the US East Coast opens its afternoon. You work a list of contractors — calling, pitching callbacks, booking, following up on yesterday’s orders. The tools queue the next call and surface the context. You bring the voice and the judgment. 500 JOD/month base, bonuses on what you close.
The path
- Apply90-second voice screen — record three English answers, scored in under a minute.
- Screen15-minute WhatsApp call with the Aqaba team after you apply.
- Train5 days of free online training. Remote.
- Go liveDay 6 — first real outbound calls, with the AI tools at your side.
- RelocateMove to Aqaba. Accommodation and equipment provided.
FAQ
What English level do I need?
Fluent or native. Every call is with a US contractor; you hold a 20-minute negotiation without breaking voice. We test it in the 90-second voice screen before anyone is hired.
What are the hours?
4 PM to 1 AM Jordan time, five days a week. That window is the full US-East business day — the whole point of running from Aqaba.
What does it pay?
500 JOD per month base, plus performance bonuses tied to outbound results.
Do I need experience?
No prior call-center experience required. Phone confidence and real English do. The AI tools cover the rest.
Remote or on-site?
Remote during training and early work. Aqaba relocation comes later, with accommodation and equipment provided.
What age?
Open to ages 18 and up.
Now you know the job.
Seats are open. The fastest path is a 90-second voice screen.
See the Operator role